skip to Main Content

How can we help?

Frequently Asked Questions
verve-faq-search
How do I view my policy documents?

Get ID Cards
To access all other policy documents, log in or register for your Verve account.

How do I make a payment?

Make a Payment or contact your agent

How do I make changes to my policy?

To make a change to your policy, please contact your local insurance agent.

How do I renew my policy?

Make a Renewal Payment or contact your agent.

Can I enroll in Automatic Payments?

To enroll in automatic payments, please contact your local insurance agent.

How do I sign-up for email and text notifications?

Send a request to service@verveinsurance.com.

What if I am involved in an accident?

If you’ve been in an accident, it is important to act quickly.

  • Make sure everyone is okay.
  • Call the police regardless of fault or circumstance.
  • Stay at the scene.
  • Collect as much information as you can from the other party, including their driver’s license number, their insurance information (name, policy number, and telephone number), and their vehicle information (year, make, model).
  • Record the police officer’s name, police department, and police report number. If applicable, be sure to gather any contact information from witnesses and/or injured people.
  • Take photos of damage to both vehicles.
  • Once it’s safe to do so, report your claim as soon as possible to avoid any unnecessary delays or issues.
How do I report a claim?
Why does Verve sell through independent agents?

Buying insurance is an important part of your financial plan. That is why we sell auto insurance through our trusted independent agents. Our agents possess a wealth of insurance knowledge, and they live and work right in your community. Your local agent can provide all the information you need to answer your insurance questions and help you decide on the best coverage for you and your family.

Can't Find Your Answer?

We’re happy to help you with any questions.

Back To Top