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Contact Us

We’re here to help. Bilingual representatives are standing by to assist you.

Check out our FAQs

Get answers to commonly asked questions, including how to enroll in automatic payments, how to make changes to your policy, and how to access your documents.

Customer Service

For questions about your policy, call 1-855-226-4466 and select Option 2. Available Monday – Friday, 9AM – 6PM ET.

Producer Support

For dedicated producer support, call 1-855-226-4466 and select Option 3. Available Monday – Friday, 9AM – 6PM ET.

Claims

To report a claim or check the status of a claim, please call 1-855-226-4466 and select Option 4. For more info on claims, please click here.

Roadside Assistance

Call 244-286-3252 Emergency Road Service, available 24/7.  For Customer Service, call 800-338-2680 Monday – Friday, 8:30 AM – 5:00 PM ET.

Snail Mail Us

Verve Customer Service
P.O. Box 879
Pine Lake, GA 30072

Email Us

For questions about your policy, email us at  service@verveinsurance.com and we’ll get back to you.

Customer Service

For questions about your policy, call 1-855-226-4466 and select Option 2. Available Monday – Friday, 9AM – 6PM ET.

Producer Support

For dedicated producer support, call 1-855-226-4466 and select Option 3. Available Monday – Friday, 9AM – 6PM ET.

Claims

To report a claim or check the status of a claim, please call 1-855-226-4466 and select Option 4. For more info on claims, please click here.

Roadside Assistance

Call 244-286-3252 Emergency Road Service, available 24/7.  For Customer Service, call 800-338-2680 Monday – Friday, 8:30 AM – 5:00 PM ET.

Snail Mail Us

Verve Customer Service
P.O. Box 879
Pine Lake, GA 30072

Email Us

For questions about your policy, email us at  service@verveinsurance.com and we’ll get back to you.

Here are some helpful links
How do I view my policy documents?

You can view your ID cards and other policy documents by accessing your Verve account online. If you have not signed up for your Verve account yet, check here to register now.

How do I make a payment?

Online Payments: Click here to make an instant payment online 24×7 using your checking account or credit/debit card. Make future payments easy by storing your account information online.

Verve Mobile App: Make a payment using your checking account or credit/debit card right from your mobile device. Download the Verve App and access your policy anytime, anywhere.

Phone Pay: Call us at 1-855-226-4466 and make a payment by phone via your checking account or credit/debit card.

Mail: Return your monthly invoice with check or money order.

Agent’s Office: Visit your local agent’s office in your community.

How do I report a claim?

To report a claim, please call 1-855-226-4466 and select Option 4. Click here to find out how you can report a claim online or through our mobile app.

How do I make changes to my policy?

To make a change to your policy, please contact your local insurance agent. Or, you can email your request to service@verveinsurance.com.

Need Roadside Assistance?

Call 244-286-3252 for Emergency Road Service, available 24/7. For Customer Service, call 800-338-2680 Monday – Friday, 8:30 AM – 5:00 PM EST.

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