We’re here to help. Bilingual representatives are standing by to assist you.
Get answers to commonly asked questions, including how to enroll in automatic payments, how to make changes to your policy, and how to access your documents.
Customer Service
For questions about your policy, call 1-855-226-4466. Available Monday – Friday, 9AM – 6PM ET.
Claims
To report a claim or check the status of a claim, please email claims@verveinsurance.com or call 1-855-226-4466 and select Option 4.
Producer Support
For dedicated producer support, call 1-855-226-4466 and select Option 3. Available Monday – Friday, 9AM – 6PM ET.
Roadside Assistance
Call 244-286-3252 Emergency Road Service, available 24/7. For Customer Service, call 800-338-2680 Monday – Friday, 8:30 AM – 5:00 PM ET.
Snail Mail Us
Verve Customer Service
P.O. Box 879, Pine Lake, GA 30072
Email Us
For questions about your policy, email us at service@verveinsurance.com and we’ll get back to you.
Email Us
For questions about your policy, email us at service@verveinsurance.com and we’ll get back to you.
Customer Service
For questions about your policy, call 1-855-226-4466. Available Monday – Friday, 9AM – 6PM ET.
Claims
To report a claim or check the status of a claim, please email claims@verveinsurance.com or call 1-855-226-4466 and select Option 4.
Producer Support
For dedicated producer support, call 1-855-226-4466 and select Option 3. Available Monday – Friday, 9AM – 6PM ET.
Roadside Assistance
Call 244-286-3252 Emergency Road Service, available 24/7. For Customer Service, call 800-338-2680 Monday – Friday, 8:30 AM – 5:00 PM ET.
Snail Mail Us
Verve Customer Service
P.O. Box 879
Pine Lake, GA 30072
Email Us
For questions about your policy, email us at service@verveinsurance.com and we’ll get back to you.
You can view your ID cards and other policy documents by accessing your Verve account online. If you have not signed up for your Verve account yet, check here to register now.
Online Payments: Click here to make an instant payment online 24×7 using your checking account or credit/debit card. Make future payments easy by storing your account information online.
Verve Mobile App: Make a payment using your checking account or credit/debit card right from your mobile device. Download the Verve App and access your policy anytime, anywhere.
Phone Pay: Call us at 1-855-226-4466 and make a payment by phone via your checking account or credit/debit card.
Mail: Return your monthly invoice with check or money order.
Agent’s Office: Visit your local agent’s office in your community.
To report a claim, please call 1-855-226-4466 and select Option 4. Click here to find out how you can report a claim online or through our mobile app.
To make a change to your policy, please contact your local insurance agent. Or, you can email your request to service@verveinsurance.com.
Call 244-286-3252 for Emergency Road Service, available 24/7. For Customer Service, call 800-338-2680 Monday – Friday, 8:30 AM – 5:00 PM EST.