Our Identity in Action

A quick reflection after our launch: the VERVE Claims Team is fully operational, and I couldn’t be prouder.

It’s been a whirlwind, and we’ve accomplished so much in such a short time.

This is more than an operational move. It’s a statement of who we are:

✅ Serving policyholders faster, better, and with true care.
✅ Taking full ownership of the claims experience.
✅ Backing it all with smart tech and incredible people.

I’m so grateful and blessed for the VERVE team who stood firm and believed from the start: Timothy Barrett, Jamisha Shaw West, Melanie Mathis, Brenda Kiser, Caleb Cheng, Tara Esquivel, Kimberly Hampton, Sherry Key, Sheryl Fuller and so many others. Your dedication and faith made this possible.

And to our vendor partners, thank you for coming alongside us to bring this vision to life.

At VERVE, we keep pushing forward, guided by faith and a mission bigger than ourselves.

Onward and Upward.